PRIVATE FITTINGS - AT YOUR HOME
If you can't come to us or if your dog is more comfortable in a familiar environment, we can come to your home to fit your dog.
Within 10km radius of 2040: $90 (includes coastline from Watson's Bay to La Perouse)
Within 20km radius of 2040: $130
Over 20km from 2040: please contact us to discuss costs and options.
Please be honest when you book; if you book a fitting for $90 and your location is over 10km from 2040, the fitting will only take place once the additional fee owing is paid. You can use this site to check where your location sits: https://2kmfromhome.com/
The fitting cost is not refundable, and does not include the cost of any products.
There is no obligation to purchase anything at your fitting.
Appointments are available on Monday and Tuesday afternoons at 2:00pm and are for a maximum of 90 minutes. Please contact us if these days/times don't suit you and we will try our best to provide an alternative.
It is important that you provide an accurate girth measurement when you book your appointment, as well as provide your dog's age, breed/s, M/F and training level/focus, plus any other relevant information that pertains to fitting a harness. You can check our blog “Ultimate Guide to Measuring your Dog for a Walking Harness” for guidelines on how and where to measure your dog. Please let us know if your dog is shy/reactive in any way so we can prepare appropriately, and if you have any special instructions for our arrival.
When you book an “At Home” fitting, please state the harness brands that you would like your dog to try or if you have any particular requests/requirements or need specific features - we are limited by available space in the car to bringing apx 6 different styles in a few different size/colour options. This will give you quite a few options, but if you wish to see or try more than that, please book an appointment in the studio or come in during our regular hours.
See below for booking terms and conditions.
OUR APPROACH TO HARNESS FITTING
Our harness fitting sessions are relaxed, calm, no-stress environments. We are mindful and unhurried, taking our time in getting to know your dog, so that we can gain their trust and ensure they’re comfortable with our presence and touch before we even consider fitting a harness.
Each fitting session is completely tailored to the individual dog, following our ethos of putting the dog first. Our focus is to help you find a harness to support your dog’s training, lifestyle and well-being.
Jenny is an experienced fitter and officially accredited by Dog Games Limited to fit Perfect Fit harnesses. Jenny is currently studying canine anatomy and physiology, and is also a Fear Free Certified Professional (Veterinary). She is experienced with shy and anxious dogs, and complicated canines in general.
There’s no pressure to purchase from us at a harness fitting. If none of our products are appropriate for your dog, we’ll try to recommend a trusted partner/brand and advise you what to look for when selecting a harness.
BOOKING TERMS AND CONDITIONS
By booking an appointment you agree to the following conditions:
PRIVATE FITTINGS - AT YOUR HOME
The booking fee for a private fitting appointment at your home is paid in advance and is not refundable.
Appointments can be rescheduled if requested 48 hours before the start time - please contact us as soon as you know you would like to change your appointment and we will help you find a suitable alternative.
If you are late to your appointment, the available time may have to be reduced. No pro-rata refunds or time add-ons are available.
If we arrive at your home at the booked appointment time and you are not home, we are happy to wait for approx 15 minutes before we consider your appointment cancelled and your booking fee forfeited.
If you do not attend your appointment or if 48 hours notice of cancellation is not given, your booking fee will not be refunded.
If you wish to book another appointment an additional booking fee will be payable.
If you cancel/reschedule your at home fitting appointment more than twice, we reserve the right to decline further bookings.
If Harbour City Dog Gear has to reschedule your appointment we will do our best to let you know at least 48 hours prior. If a suitable alternative day/time cannot be found, we will happily refund your booking fee.
If you are experiencing any cold or flu-like symptoms please consider rescheduling your appointment. This is for the safety of the fitter (and their at-risk family members) and other HCDG clients.
Please contact us before booking if you need any further information.
The information on this page is subject to change with no notice.