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In-Studio Fittings - Full/Express


IN-STUDIO PRIVATE FITTING APPOINTMENTS:

We now offer 2 different appointment types for private fittings in the studio - Full and Express (see more info below). No other people or dogs (other than those in your party) will be at the studio during your appointment, and times are spaced out so you will not encounter other customers when arriving at or leaving your appointment. The studio space allows for a maximum of 5 people and 3 dogs, noting that the Express Fitting is for one dog only. Click here to go straight the booking page, noting info and T&Cs below.

Please note that gift cards are not accepted as payment for fitting services. However, you are very welcome to purchase a private fitting for family or friends as a gift, as long as you provide us with all the required details when you book the appointment online.

       

Full Private Fitting – $39 for up to 90 minutes

These appointments are strictly for a maximum of 90 minutes. They are suitable for any dog but are particularly suitable for reactive, shy or challenging dogs. Your dog is never rushed and we encourage some initial sniffing/exploring and “getting to know you” time.

We go as slowly as they need to when trying on harnesses and have enough time for little breaks in between. You are welcome to bring more than one dog to this appointment (maximum of 3 – if you bring 3 dogs please bring at least one other handler with you or bring crates [if your dogs are crate trained]).

During full private fittings we have Through a Dog’s Ear playing through a speaker and an Adaptil diffuser running to help relax your dog.

Wednesday 10:30am
Friday 10:30am
Saturday 2:00pm
Sunday 12:30pm, 3:00pm

Click here to see available appointment times and make a booking.

Express Private Fitting – $19 for up to 30 minutes

These appointments are strictly for a maximum of 30 minutes. Prior to your appointment we encourage you to look at our harness range online and select a few brands/styles you think you’d like to try on your dog, so we have a starting point.

Express Fittings are generally not suitable for very reactive or shy dogs as we typically spend at least 10-15 minutes getting to know a dog before we start looking at harness options and 30 minutes does not allow enough time for this. The Express Private Fitting is for one dog only.

Tuesday 2:00pm
Thursday 2:00pm
Friday 2:00pm
Saturday 10:00am, 4:00pm

Click here to see available appointment times and make a booking.

See below for terms and conditions relating to in-studio fitting appointments.

For all visitors to the Lilyfield Fitting Studio:

Thank you for making sure your dog has been toileted before they enter the studio. We have a doggie toilet (fake grass pad) that we can put outside if needed. You are responsible for any damage to the studio/stock caused by your dog.

In line with our ethos, please be advised that dogs wearing e-collars/bark collars/prong collars/slip leads/choker chains etc, are not permitted in the studio. We hope to take part in "Project Trade" once it has commenced* where you can surrender your aversive equipment (shock/bark/prong collars, choke chains) and receive a discount on a new harness. *As at June 2025, I have been advised that the Project Trade scheme is not yet running in Australia. We will provide updates as they are received.

The fitting studio is located in the laneway in between Lamb St + Justin St, Lilyfield, NSW, 2040. If you are using a GPS, ask it to take you to 57 Lamb Street - there are instructions on the front picket fence on how to walk around to the studio in the rear lane.

See map below for location of the studio. The laneway the studio is facing is not named on any maps, so we have called it “Lamb Lane”. However, please do not put Lamb Lane into your GPS – it will not take you to the right place!

Parking is available on Lamb Street or Justin Street and is free and unrestricted, but please be mindful of local residents. There is usually no parking available in Lamb Lane.


OUR APPROACH TO HARNESS FITTING

Our harness fitting sessions are relaxed, calm, no-stress environments. We are mindful and unhurried, taking our time in getting to know your dog, so that we can gain their trust and ensure they’re comfortable with our presence and touch before we even consider fitting a harness.

Each fitting session is completely tailored to the individual dog, following our ethos of putting the dog first. Our focus is to help you find a harness to support your dog’s training, lifestyle and well-being.

Jenny is an experienced fitter and officially accredited by Dog Games Limited to fit Perfect Fit harnesses. Jenny is currently studying canine anatomy and physiology, and is also a Fear Free Certified Professional (Veterinary). She is experienced with shy and anxious dogs, and complicated canines in general.

There’s no pressure to purchase from us at a harness fitting. If none of our products are appropriate for your dog, we’ll try to recommend a trusted partner/brand and advise you what to look for when selecting a harness.

BOOKING TERMS AND CONDITIONS

By booking an appointment you agree to the following conditions:

FULL AND EXPRESS PRIVATE FITTINGS – LILYFIELD FITTING STUDIO

The booking fee for a private fitting appointment at our studio is paid in advance and is not refundable.

Appointments can be rescheduled at no cost if requested 48 hours before the start time - please contact us as soon as you know you would like to change your appointment and we will help you find a suitable alternative. You can also change the day/time yourself by using the link in your booking confirmation email - note that any changes requested via this link without 48 hours notice will be void.

If you fail to attend your appointment or if 48 hours notice to cancel or reschedule is not given, any booking fee paid will not be refunded and you will be required to make another appointment if you wish to attend a fitting. Booking fees are not transferable if less than 48 hours notice is given.

If you are late to your appointment, the available time may have to be reduced. No pro-rata refunds or time add-ons are available.

If you wish to book another appointment an additional booking fee will be payable.

If you cancel/reschedule your studio fitting appointment more than twice, we reserve the right to decline further bookings.

If Harbour City Dog Gear has to reschedule your appointment we will do our best to let you know at least 48 hours prior. If a suitable alternative day/time cannot be found, we will happily refund your booking fee.

If you are experiencing any cold or flu-like symptoms please reschedule your appointment. This is for the safety of the fitter (and their at risk family members) and other HCDG clients.

Please contact us before booking if you need any further information.

The information on this page is subject to change at any time, without notice.